We created a comprehensive style guide to ensure consistency across platforms. It included reusable components, iconography, grid systems, and design tokens for developers. The guide improved team collaboration and reduced design-to-dev handoff time by 40%.
The UX audit identified key friction points across desktop and mobile experiences. We provided a 25-point improvement plan including navigation fixes, content hierarchy changes, and conversion optimization. The client implemented 80% of the suggestions within two months.
Our team developed and integrated a natural language chatbot to automate support tickets and FAQs. With machine learning improvements and personalized responses, the client reduced human support load by 60% while maintaining a 90% satisfaction rating.